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Black Rock Originals
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    1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. 

    BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.

    YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT AT LEAST 18 YEARS OF AGE OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS OR PRODUCTS BY APPLICABLE LAW.

    These terms and conditions (these "Terms") apply to the purchase and sale of products and services through www.blackrockog.com (the "Site"). These Terms are subject to change by Black Rock Originals, LLC (referred to as "us", "we", or "our" as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms prior to purchasing any product or services that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes.

    These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see Section 8).

      1. Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation e-mail with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between Black Rock Originals and you will not take place unless and until you have received your order confirmation e-mail. You have the option to cancel your order at any time before we have sent your order confirmation e-mail by calling us at 720-515-1707 or emailing us at support@blackrockog.com.
      2. Prices and Payment Terms.
        • All prices posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation e-mail.
        • Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We currently accept Visa, Discover, American Express, Mastercard, JCB International, Amazon Payments, and PayPal for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
      3. Shipments; Delivery; Title and Risk of Loss.
        • We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.
        • Title and risk of loss pass to you upon delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
      4. Returns and Refunds. We will accept a return of the products for a refund of your purchase price, provided such return is made within 30 days of your order and provided such products are returned in their original condition. Any item that not in its original condition, is damaged or missing parts for reasons not due to our error may be entitled to a partial refund in our sole discretion. To return products, you must call 720-515-1707 or e-mail us atsupport@blackrockog.com to obtain our approval before shipping your product. No returns of any type will be accepted without our prior approval. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment. Refunds are processed within approximately [three] business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.

    LIMITED WARRANTY.

    THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. 

    THIS LIMITED WARRANTY CAN ALSO BE FOUND AT WWW.BLACKROCKOG.COM/WARRANTY AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCTS.

    WE WARRANT THAT DURING THE WARRANTY PERIOD (AS DEFINED BELOW), THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. 

    WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THIS LIMITED WARRANTY.

    SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

    OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR OR REPLACEMENT WITH A FUNCTIONALLY EQUIVALENT NEW PRODUCT AS SET FORTH IN THIS WARRANTY STATEMENT. OUR RESPONSIBILITY AND THIS WARRANTY DO NOT EXTEND TO ANY ITEMS STORED OR CARRIED INSIDE OUR PRODUCTS. NEITHER ANY PERFORMANCE OR OTHER CONDUCT, NOR ANY ORAL OR WRITTEN INFORMATION, STATEMENT OR ADVICE PROVIDED BY US OR ANY OF OUR OR EMPLOYEES WILL CREATE A WARRANTY, OR IN ANY WAY INCREASE THE SCOPE OR DURATION OF THIS LIMITED WARRANTY.

    • Who May Use This Warranty?

    This limited warranty extends only to the original purchaser of products from the Site. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.

    • What Does This Warranty Cover?

    This limited warranty covers during the Warranty Period defects in materials and workmanship in products purchased from the Site.

    • What Does This Warranty Not Cover?

    This limited warranty does not cover any damages due to:

    • transportation;
    • storage;
    • improper or illegal use;
    • failure to follow the product instructions or to perform any preventive maintenance;
    • modifications;
    • combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing by us;
    • unauthorized repair;
    • normal wear and tear; or
    • external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
    • What is the Period of Coverage?

    This limited warranty starts on the date of your purchase and lasts for two years (the "Warranty Period"). The Warranty Period is not extended if we repair or replace a warranted product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

    • What Are Your Remedies Under This Warranty?

    With respect to any defective products during the Warranty Period, we will, in our sole discretion, either: (i) repair or replace such products (or the defective part) free of charge or (ii) refund the purchase price of such products. We will also pay for shipping and handling fees to return the repaired or replacement product to you.

    • How Do You Obtain Warranty Service?

    To obtain warranty service:

     

    • E-mail us a photo or photos of your product and description of the issue at support@blackrockog.com during the Warranty Period.

     

    • Once we receive your email, we will determine if the claim is valid.

     

    • If approved, we will repair or replace the product free of charge and provide you with instructions for returning the product.

     

    • Limitation of Liability

    THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT THAT YOU HAVE PURCHASED THROUGH THE SITE, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

    SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

    1. Goods Not for Resale. You agree to comply with all applicable laws and regulations of the various states and of the United States and/or other applicable country or other jurisdiction. You represent and warrant that you are buying products from the Site for your own personal use only, and not for resale.
    2. Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy, blackrockog.com/pages/privacy-policy-1, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.
    3. Governing Law and Jurisdiction. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Colorado, United States of America, without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Colorado.
    4. Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 10 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
    5. No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Black Rock Originals.
    6. No Third Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
    7. Notices.
      • To You. We may provide any notice to you under these Terms by: (i) sending a message to the e-mail address you provide or (ii) by posting to the Site. Notices sent by e-mail will be effective when we send the e-mail and notices we provide by posting will be effective upon posting. It is your responsibility to keep your e-mail address current.
      • To Us. To give us notice under these Terms, you must contact us by email at support@blackrockog.com. Notices you send will be effective one business day after they are sent.
    8. Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
    9. Entire Agreement. Our email order confirmation, these Terms, our Website Terms of Use and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

    A HIGHER STANDARD

    We care about your experience. If you need help with a recent purchase, more information about one of our products, or have a question, don't hesitate to reach out.

    CONTACT INFORMATION

    720-515-1707

    Monday-Friday

    9:00AM - 5:00PM MST

    A HIGHER STANDARD

    We care about your experience. If you need help with a recent purchase, more information about one of our products, or have a question, don't hesitate to reach out.

    CONTACT INFORMATION

    720-515-1707

    Monday-Friday

    9:00AM - 5:00PM MST